Posted December 20, 2019 1:18 pm Updated December 20, 2019 1:20 pm Smaller font Descrease article font size –A Larger font Increase article font size A+ Friday, Dec. 20 is forecast to be the busiest day of the year at…
Tag: Air Travel
Airport security agents’ union responds to Global News investigation about screening complaints
The union representing airport security agents said their job is “thankless” and re-emphasized that the number of complaints made against agents in Edmonton is minute. Christopher Monette, director of public affairs with Teamsters Canada, spoke in response to a Global…
Agent behaviour, wait times dominate screening complaints at EIA
December 16 2019 10:03am A Global News investigation has found that complaints about the security screening process often top the list of trouble for travellers. ‘ }); } else { var rel_id = svp.releaseInfo.contentId+””; if( typeof gnca_social_share_collection[rel_id] != “object” )…
CATSA app helps holiday air travellers ‘Breeze Through Security’
A lot of air travel happens over the holiday season and the Canadian Air Transport Security Authority is hoping to make the process a little smoother with an app. It’s called CATSA -Breeze Through Security and is available for both…
Air Canada customer service line overwhelmed by calls after launch of new reservation system
After weeks of concerns about it’s new reservation system heading into the holidays, Air Canada‘s customer service phone line stopped taking calls Monday morning. As of 10:30 a.m. MST, a recording on the airline’s customer service phone line said, “Air…
Direct flight to Frankfurt, Germany coming to Edmonton next summer
Another non-stop flight to Europe is being added to the summer schedule at the Edmonton International Airport. The new flight to Frankfurt, Germany with Condor Airlines will begin June 1, 2020 and will operate twice a week — Mondays and…
Edmonton International Airport unveils its new screening area
November 27 2019 9:02pm The holiday travel season is right around the corner and on Wednesday, Edmonton International Aiport unveiled its new screening area. Julia Wong has the details. ‘ }); } else { var rel_id = svp.releaseInfo.contentId+””; if( typeof…
A closer look at the availability of direct flights from Alberta to international destinations
October 30 2019 8:33pm WestJet’s new direct flight from Calgary to Rome has some people talking about how many direct flights there are from Alberta’s two largest cities to international destinations. Breanna Karstens-Smith reports. ‘ }); } else { var…
Flights cancelled at Lethbridge Airport amid September snowstorm
A number of flights arriving at and departing from Lethbridge Airport were cancelled on Sunday as a late September snowstorm in the region intensified. At about 10:30 a.m. on Sunday, Environment Canada said a winter storm warning remained in effect…
Canadian airlines hit with $45K in fines in first crackdown under passenger bill of rights
Just over two months after the Canadian government tightened air traveller protections, four major airlines were fined for not complying with the rules. WestJet, Air Canada, Porter Airlines and Air Transat were all hit with penalties on Aug. 27. It’s…