CATSA app helps holiday air travellers ‘Breeze Through Security’

A lot of air travel happens over the holiday season and the Canadian Air Transport Security Authority is hoping to make the process a little smoother with an app. It’s called CATSA -Breeze Through Security and is available for both…

Air Canada customer service line overwhelmed by calls after launch of new reservation system

After weeks of concerns about it’s new reservation system heading into the holidays, Air Canada‘s customer service phone line stopped taking calls Monday morning. As of 10:30 a.m. MST, a recording on the airline’s customer service phone line said, “Air…

Direct flight to Frankfurt, Germany coming to Edmonton next summer

Another non-stop flight to Europe is being added to the summer schedule at the Edmonton International Airport. The new flight to Frankfurt, Germany with Condor Airlines will begin June 1, 2020 and will operate twice a week — Mondays and…

Flights cancelled at Lethbridge Airport amid September snowstorm

A number of flights arriving at and departing from Lethbridge Airport were cancelled on Sunday as a late September snowstorm in the region intensified. At about 10:30 a.m. on Sunday, Environment Canada said a winter storm warning remained in effect…

Canadian airlines hit with $45K in fines in first crackdown under passenger bill of rights

Just over two months after the Canadian government tightened air traveller protections, four major airlines were fined for not complying with the rules. WestJet, Air Canada, Porter Airlines and Air Transat were all hit with penalties on Aug. 27. It’s…

What’s in the water? The bacterial booby traps of summer

As you’re soaking up summer in pools and on playgrounds, you likely don’t want to think about what’s lurking on all those surfaces. Bacterial booby traps are everywhere. Microbiologist Jason Tetro shares these tips on avoiding microscopic menaces. The Public…

Airline analyst on the growing pains Flair Airlines is going through as an ultra-low-cost carrier

McMaster University marketing professor Marvin Ryder explains the growing pains that come with ultra-low-cost carriers, adding, as a young company, Flair Airlines is still testing to see what works and what does not when it comes to routes in the…